Remote Dental Front Desk Experts

Never Miss A Dental Call Again.

Book More Appointments Without Hiring In-House Staff

  • ✓ Add trained dental receptionists who handle calls & scheduling.
  • ✓ Fully supervised team dedicated only to your practice.
  • ✓ Never miss a lead — we answer every call, 24/7.
  • ✓ Reduce front desk cost by up to 60%.

One Team. Every Channel. Total Customer Care.

Altius strives to deliver a seamless customer support and engagement experience for your customers through extensive training, branded implementation and ongoing support tools.

Customer Support Services

Need reliable customer support? Altius Call Center provides multi-channel customer support to help businesses deliver fast, friendly, and professional assistance via phone, email, chat, and SMS.

Chat & Web Support

Never miss a customer inquiry. Our trained agents manage live chat and web support to ensure your visitors and customers receive instant, accurate, and professional responses 24/7.

Service & Support

When time is critical, we act fast. Our team handles service requests, escalations, and real-time dispatch support to ensure smooth communication and quick resolution.

Telephone Answering Services

Need a professional voice for your business? We answer calls on your behalf, take messages, route calls, and notify your team via phone, SMS, email, or portal—anytime, day or night.

Access Real Time Dental Front Desk Support

We handle the calls your team can't. Appointment scheduling, insurance verification, and patient follow-ups happen seamlessly while you focus on treatment.

Treatment plan appointment confirmation

We confirm treatment plans and appointments so patients show up prepared and committed.

Inbound Patient Call Handling

Our team answers calls during peak hours so your practice never loses a patient.

Call Center Services

Overflow Call Support

Every incoming call is handled professionally with accurate scheduling and support.

Patient Reminders & Follow Ups

Automated reminders and personal follow-ups that reduce no-shows and boost retention.

The Right Support for Every Task , Every Day

Scale your business faster with trained remote sales & support professionals working exclusively for your company.

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Demos & Deal Closing

Wing SDRs can book and attend demo calls, close deals, and follow up on deals in your pipeline.

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Sales outreach

Wing SDRs can execute sales outreach campaigns and add new qualified leads to your pipeline.

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Lead prospecting

Wing SDRs can prospect decision-makers, build rapport & gain understanding of their needs.

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Appointment setting

Wing SDR can help your team book meetings and makes sure prospects attend appointments.

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Conducting Surveys

They can create, distribute, and collect customer surveys, compiling the results in a datasheet.

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B2B Telemarketing

Wing SDRs can execute cold calling campaigns and answer queries using scripts.

100% HIPAA-compliant operations

All services are delivered with strict adherence to HIPAA guidelines, ensuring patient information remains secure and confidential.

Medical office

Secure infrastructure

Enterprise-grade encryption and firewalls. No shortcuts on security.

Confidential data handling

Patient records stay locked down. Only your agents see what they need to see.

NDA-bound agents

Every team member signs agreements. Background checks verify their integrity.

Careers at altius call center

Build Your Career With Us

Are you looking for a stable, fulfilling career with a supportive team? At Altius Call Center, we provide an environment where you can grow, learn, and thrive while making a real difference for dental offices across the country.

Apply Here

Why Apply to Our Company?

1

Work-Life Balance

  • Monday to Friday Schedule – No weekends
  • 9 AM to 5 PM Hours – Enjoy evenings and weekends off.
  • Full-Time Position – Security and consistency in your career.
2

Competitive Compensation & Benefits

  • Attractive salary and performance incentives.
  • Employee benefits including vacation, severance contributions, and more.
  • All contributions fully supported for your peace of mind.
3

Join a Small, Supportive Team

  • Be part of a tight-knit team that works together to support dental offices.
  • Experience excellent teamwork and mentoring – we value collaboration and mutual growth.
4

Learn and Grow

  • Gain insights into the American market and develop valuable skills.
  • Opportunity to advance your career within a company that invests in its employees.
5

Make an Impact

  • Every call you make supports dental offices and their patients.
  • Your work directly contributes to smooth operations and satisfied clients.

Trusted by Leading Dental Practices

We partner with dental practices to improve patient communication, reduce missed calls, and streamline daily front-desk operations.

Abilene Dental
Moresmiles Dental
Kemp Dentistry
Crosby Dental Center
New Image Dental of Hugo
Cartilage Dental
Plaza Dentistry

FAQ

Questions answered. No fluff, just straight answers.

What services does Altius Dental Call Center provide? +

We provide complete dental front desk support including appointment scheduling, call answering, lead management, insurance verification, follow-ups, and patient support for dental clinics.

Who can use your services? +

Our services are designed for dental clinics, dental groups, DSOs, and solo practitioners looking to outsource their front desk operations efficiently.

Do you work only with dental practices? +

Yes. We specialize exclusively in dental practices, which allows us to understand dental workflows, terminology, and patient handling better than generic call centers.

Are your services HIPAA compliant? +

Absolutely. We follow strict HIPAA compliance standards to ensure complete data security and patient confidentiality.

Will patients know that calls are outsourced? +

No. Our agents represent your clinic professionally and answer calls using your clinic’s name, scripts, and workflow creating a seamless patient experience.

What hours do you provide support? +

We offer flexible coverage including business hours, after-hours, weekends, and 24/7 support depending on your clinic’s needs.

Can you integrate with our dental software? +

Yes. Our team can work with most popular dental practice management systems and CRMs to ensure smooth operations.

Do you handle appointment confirmations and follow-ups? +

Yes. We manage appointment reminders, confirmations, reactivations, and patient follow-ups to help reduce no-shows.

BEST
Quality

★★★★★
RATED 4.75/5
BASED ON 2492 REVIEWS

Our work speak out

With our high-quality and affordable solutions, a myriad of clients have already fallen in love with our services, and we will make sure that you will too.

Over

10+ Years

Industry Experience

Contacts

300K+

Process Annually

Over

20K+

Patients per month

Serving

48+

Dental offices